A Difference in Service that's Easy to See
You’ll feel it the day you’re handed the keys to your new apartment, and every day thereafter—our commitment to quality building and superior service. It’s a commitment to our residents we’ve kept for more than 60 years, one that continues today at each of the more than 5,000 apartment homes we manage in over 30 communities. Come discover why our award-winning apartment homes are the perfect place to play, stay and live.
Quickly and conveniently take care of all your apartment-related matters online with our Resident Portal. From signing your lease, to making rent payments, to scheduling maintenance requests—they can all be done 24/7, whenever you’re ready.
People’s housing needs vary, so we offer lease terms from 3 to 13 months. The same flexibility applies to paying your rent online—store check or debit card information on your resident portal and pay when ready, or choose automatic withdrawal. You can even choose to earn credit card rewards.
Every Van Metre community is not only pet friendly, but offers amenities for your furry friends such as dog washing stations and bark parks. Several communities host Yappy Hours—events that often include professional pet photos, treats and goody bags for your four-legged family members.
Before you move in, a Van Metre Inspector General assesses your apartment for cleanliness and functionality on a scale from 1 to 100%. Our goal is to provide every resident a perfect apartment home every time.
From the day you move in—and for as long as you’re a resident—your Community Captain is a familiar and friendly face you can turn to for any apartment-related needs. They’re your direct connection to the office staff.
Whether you’d like us to hold them in the office or deliver to your door, we’re happy to accept your packages. Several communities offer our Package Concierge locker system, too, featuring an email or text letting you know that your package has arrived.
Renter Rewards lets you apply a portion of your current rent towards the purchase price of a new, qualifying Van Metre Home, up to 3% of the total purchase price! You’re automatically registered when you move-in.
For companies providing employees or clients extended-stay accommodations, short- and variable-term leases for furnished and unfurnished residences are available. These Van Metre Suites near or in our nation’s capital offer guests the ability to customize furniture and amenities according to their needs. Contact us at 888-336-5696 or email us at [email protected].